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OVO Carbon Tracker Terms And Conditions

Last Updated: 16 August 2019

These Carbon Tracker terms and conditions are between you and us:

(a) You are the person who has subscribed to the Carbon Tracker; and

(b) We, Us, Our or OVO is OVO Electricity Limited. Our address is 1 Rivergate, Temple Quay, Bristol BS1 6ED.

1. Our Agreement

The Carbon Tracker is a benefit that shows you an estimation of your carbon footprint and is made available by us to you under these terms and conditions. For more information on the Carbon Tracker, you can access our FAQ page

2. The Carbon Tracker

These terms and conditions are supplemental to the OVO supply terms and conditions.

3. Benefits

Once you are on supply with OVO, you will be able to use the Carbon Tracker.
You will have access to the Carbon Tracker on the date you come on supply with OVO.
The Carbon Tracker will provide you with information to help reduce and offset your emissions. For more detail about this benefit see our FAQ page.
The Carbon Tracker has been produced on an as is basis based on the data you have supplied to us and energy consumption data provided by your smart meter. We do not warrant or represent that the Carbon Tracker will be delivered free of any inaccuracies, interruptions, delays, omissions or errors (“Faults”), or that all Faults will be corrected. It is intended to provide information and guidance only and we are not liable for any Faults. You assume responsibility of any decisions made or actions taken based on the information contained in or generated by the Carbon Tracker and we will not be liable for any damages of any kind arising from the use of the Carbon Tracker, whether direct, indirect, incidental, punitive or consequential.
You do not have to provide any personal data to use the Carbon Tracker. The way in which data is collected and used by us is set out in our privacy policy which you can access here.
The material and information contained within the Carbon Tracker is for your personal use and may not be distributed or used for commercial purposes. All content, including but not limited to text, graphics, logos, images and software is owned by OVO or its third party service providers (as applicable). Any use, including but not limited to, the reproduction, modification, distribution, transmission, republication or display of the content (other than in your use of this service) is strictly prohibited.

4. Changes to these terms and conditions

We may change these terms and conditions at any time. We’ll update them on our website if we do. Please check this page regularly to review updated terms. The date these terms and conditions were last updated is at the top of this page.
We may:

(a) terminate this contract or withdraw the Carbon Tracker (or any part of it) at any time; and/or

(b) terminate our agreement with you with immediate effect if you breach any of your obligations under these terms and conditions.